Looking for a professional and reliable security company?
One of Valley Protective Services’ core beliefs is that a proactive
customer service philosophy allows us to provide a superior product to
our client. Since its inception, Valley Protective Services has become
known for exceeding our client’s expectations and re-defining what is
expected of a security company. One of the greatest deterrents to crime
is the presence of a proactive uniformed officer. By making customer
service contacts with people we encounter, those inclined to commit
crimes of opportunity know that they have been seen by and spoken to a
professional who may be able to identify them later. This knowledge
more often than not prevents the crime from ever occurring.
This proactive customer service attitude, coupled with our highly
trained staff’s ability to intervene in crimes in progress, is a
refreshing change from the traditional security model of “observe and
report”. Our paradigm shift from the traditional to the modern,
proactive community oriented private patrol operator has proven to be a
resounding success with our clients.
A basic cornerstone of our business model has been that the customer
service philosophy is instilled in everyone at each level of our team.
From the ownership and executive management, to the line level patrol
officer understands that by becoming an extension of your team, working
toward shared goals, we will all be successful. That does not mean that
we promise perfection. What we do promise is to find a quick and
reasonable solution to solve every problem brought before us.