Protecting People and Property in Arizona and New Mexico

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 One of Valley Protective Services’ core beliefs is that a proactive customer service philosophy allows us to provide a superior product to our client.  Since its inception, Valley Protective Services has become known for exceeding our client’s expectations and re-defining what is expected of a security company.  One of the greatest deterrents to crime is the presence of a proactive uniformed officer.  By making customer service contacts with people we encounter, those inclined to commit crimes of opportunity know that they have been seen by and spoken to a professional who may be able to identify them later.  This knowledge more often than not prevents the crime from ever occurring.
This proactive customer service attitude, coupled with our highly trained staff’s ability to intervene in crimes in progress, is a refreshing change from the traditional security model of “observe and report”.  Our paradigm shift from the traditional to the modern, proactive community oriented private patrol operator has proven to be a resounding success with our clients.
A basic cornerstone of our business model has been that the customer service philosophy is instilled in everyone at each level of our team.  From the ownership and executive management, to the line level patrol officer understands that by becoming an extension of your team, working toward shared goals, we will all be successful.  That does not mean that we promise perfection.  What we do promise is to find a quick and reasonable solution to solve every problem brought before us.